Were Hiring - Assistant Logistics Coordinator (Casual)
Location: Balwyn North, VIC
About Us:
Pack & Send Kew is a trusted provider of freight, logistics, and shipping solutions, helping businesses and individuals move goods across Australia and around the world. We pride ourselves on delivering exceptional customer service, tailored logistics solutions, and a commitment to reliability and professionalism.
As part of a growing and dynamic team, you'll have the opportunity to develop valuable skills across logistics, customer service, operations, and business administration in a fast-paced and rewarding environment.
About the Role:
We are seeking a motivated and detail-oriented Assistant Logistics Coordinator to join our team on a casual basis initially, with the view to be full time for the right candidate. This hands-on role is ideal for someone who enjoys problem-solving, working with people, and being part of a business that keeps things moving.
No two days are the same. You will be involved in coordinating shipments, assisting customers, preparing freight documentation, packaging items for transport, and supporting the daily operations of our busy logistics center.
Key Responsibilities:
-Coordinate domestic and international freight shipments
-Prepare shipping documentation and customs paperwork
-Assist with inventory and warehouse management
-Package goods safely and professionally for transport
-Track and monitor shipments and provide customer updates
-Handle customer inquiries via phone, email, and in person
-Liaise with courier and freight partners
-Maintain accurate records and data entry
-Support daily operational and administrative tasks
What We're Looking For:
-Strong organisational skills and attention to detail
-Excellent communication and customer service abilities
-Ability to multitask and prioritise in a fast-paced environment
-Strong problem-solving and analytical skills
-Positive attitude and willingness to learn
-Comfortable using computers and Microsoft Office applications
-Ability to work both independently and as part of a team
-Current Australian driver's license mandatory
-Physically fit and healthy (occasional heavy lifting required)
Desirable Experience:
-Experience in logistics, freight forwarding, courier services, retail, or customer service
-Knowledge of inventory management and supply chain processes
-Experience using shipping or logistics software
What We Offer:
-Supportive and friendly team environment
-Comprehensive on-the-job training
-Exposure to international logistics and freight operations
-Career development opportunities within a growing business
-Varied and engaging work where no two days are the same
-If you are organised, customer-focused, and looking to build a career in logistics and freight, we'd love to hear from you.
Apply now and become part of the Pack & Send Kew team.
PACK & SEND is Australia's leading and most recognised parcel courier and freight delivery reseller.
We consolidate the services of the world's top parcel and freight carriers into a single access point under our brand - allowing our customers to save time, trouble and money on all their logistics needs. We have been providing pack and send services to businesses and consumers since 1993, including providing a whole range of value-add services such as packaging solutions.
We give customers access to multiple freight, courier, shipping, postal and removalist services, with no limits on the size, value or weight of items we pack and send.
No matter what our customers' needs are in terms of budget, delivery time and reliability, we can provide a solution. We have the resources and expertise to deliver to (and pick up from) virtually any destination on the planet.