Retail Store Manager Hazelbrook Cellars

Lead. Inspire. Deliver. Make a Difference. Hazelbrook Cellars is looking for an energetic, motivated and people-focused Retail Store Manager to join our team and lead an established, high-performing store. This is rare opportunity is perfect for someone who loves retail, enjoys connecting with customers and thrives in a fast-paced, hands-on environment of an industry leading family-owned business. As Store Manager, you’ll play a key role in driving the continued success of the store, working alongside our dedicated team to deliver exceptional customer service, a diverse and always evolving range, and achieve to a high standard. About the Role This is a hands-on leadership role where you’ll be actively involved on the shop floor, leading by example and creating genuine relationships with our customers. You will be responsible for:  Leading, motivating and supporting a dedicated retail team  Creating an exceptional customer experience with building strong and lasting customer relationships.  Ensuring swift resolution to issues as they arise  Track sales, provide status reports  Maintaining clear, positive and affective communication across both stores  Calculating margin and percentages.  Cash handing  Staying up to date with industry standards, market development and retail best practice. To drive sales and achieve store targets.  Completing the Licensee certification About You We’re looking for someone who has and is: Essential:  Current RSA and RSAT  Energetic, enthusiastic and self-motivated  Passionate about delivering outstanding customer service  Committed to using good product knowledge to provide helpful, accurate advice to customers  Confident communicating with customers and team members  An ability to work independently or as a member of a team  Excellent time management skills  Demonstrates a solution-based approach to the working environment, conflict resolution and leadership.  Organised, reliable and able to take ownership  Confident using Microsoft word, Excel, google drive and have a sound knowledge of computing.  Stock management experience  In good health and is able to lift up to 20kgs repetitively  Be willing and able to work weekends and nights until 9.30pm Desirable:  Previous liquor retail management experience  Stock evaluation experience  Current fork lift truck licence  Current drivers licence  5 years retail experience  Knowledge of ShopFront Point Of Sale System Why Join Us? You’ll be joining an established store with a great team, loyal customers and plenty of opportunityto make your mark. If you’re a passionate retail leader who enjoys being part of the action, building relationships and creating a team environment where people can succeed, we would love to hear from you. This position grants the successful applicant opportunities to earn above award wages, receive annal KPI reviews to further your career progression. Apply now and take the next step in your retail leadership career with Hazelbrook Cellars.