What is a work passport? Credentials, availability and reliability in one place
4 min read
The information below is provided as a general guide-only. We make no representations about its accuracy, completeness or suitability for your particular circumstances. We recommend checking the information for yourself and where appropriate, obtaining independent professional advice before making any decision or taking any action based on the below.
A resume tells a business what you did. A work passport tells them what they actually need to know for a local casual job: which tickets you hold, when you can work, and whether you turn up. You fill it in once and it travels with every application.
Credentials
Add each ticket you hold, with its expiry date where it has one: RSA, RCG, food safety, first aid, Working with Children Check, police check, white card, forklift, barista certificate, driver's licence, or anything else. When an ad lists a required credential, your application shows it as matched, and the job page tells you before you apply if you are missing one.
Availability
A simple grid of the days and times you can work. Businesses see it on your application, and it drives urgent shift offers: when a local business needs cover this weekend, the offer goes to people whose availability matches, and you accept with one tap.
Reliability rating
After you have worked for a business they can rate you. Stars are earned by turning up and being easy to roster, and they show on your profile to any business considering you. A new profile has no rating, which is fine; one good month at one job fixes that.
Video intro
Optional. A short clip lets a customer-facing business meet you before an interview. Record it once and choose per application whether to include it.
Job alerts
Save a search for your suburb and radius and you get an email when a matching ad goes live. Local businesses hire within days, so hearing first matters more than anything on a resume.
Create a free profile to set up your passport, or see what is hiring near you first.
Common questions
Is the work passport free?
Yes. Everything on My Local Jobs is free for job seekers, including the work passport, job alerts and applications.
What credentials can I add?
RSA, RCG, food safety, first aid, Working with Children Check, police check, white card, forklift licence, barista certificate, driver's licence, and a free-text option for anything else.
How do I get reliability stars?
Employers rate you after you have worked for them. Turning up to every shift and being easy to roster is what earns stars. They show on your profile to businesses considering your application.
Can employers see my passport before I apply?
No. A business only sees your profile when you apply to their ad or respond to one of their shift offers.